Zeel Shah

Head of Quality Assurance

Zeel Shah

7+ years of experience

2+ Project completed

Career Objective

To serve as the Head of Quality Assurance, leading QA strategy, process optimization, and team development to ensure the delivery of high-quality, reliable, and scalable software solutions. Experienced in automation, manual testing, and cross-functional collaboration, I aim to drive continuous improvement, risk mitigation, and compliance, while fostering a culture of excellence and accountability across the organization.

IT Skill Sets

Tech Stack

Test Planning Test trail Scrum JIRA

Operating System

Windows

Tools

JIRA

Projects

SalesHive (2023-Present)

Role: QA Lead

Technologies

JIRA

Specification

Have Tested an enterprise-grade sales automation platform integrating with multiple third-party services to streamline outreach, communication, and pipeline management. Have tested integration into the platform of Salesforce, HubSpot, Pipedrive, and Zoho CRMs with OAuth 2.0 authentication. Have tested Twilio voice calling with real-time WebSocket communication, Stripe payment processing, Google Workspace and Microsoft 365 OAuth, ZoomInfo API for contact enrichment, and Deepgram speech-to-text capabilities for automated call analysis.

SalesHive (2022-2023)

Role: Senior QA

Technologies

JIRA

Specification

Have tested an email marketing and automation platform with automated response handling, integrated calling functionality, data visualization dashboards, and comprehensive reporting features to optimize marketing campaigns and sales workflows.

Maxbox (2022-2023)

Role: Senior QA

Technologies

JIRA

Specification

Have tested implemented functionality to retrieve Gmail details, including Inbox, Sent items, replies, forwarded messages, and real-time email notifications, enabling seamless email management and integration with third-party applications.

Strengths