At GVM Technologies, we respect your privacy and are fully committed to safeguarding the personal information you share with us. This Privacy Policy explains in detail how we collect, use, disclose, and protect your data when you interact with our website, applications, or IT services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, company name, job title, billing and payment details.
• Any information you provide voluntarily through forms, inquiries, or while registering for our services.

b. Technical Information

• IP address, browser type, operating system, device identifiers, location data, and referring URLs.
• Log files related to your interactions with our website or applications.

c. Usage Data

• Details of your interactions with our services, such as features used, pages visited, time spent, and error reports.
• Information about your preferences and settings within our services.

d. Cookies and Tracking Technologies

• We use cookies, pixels, and analytics tools to improve user experience, understand usage patterns, and enhance site performance.
• Some cookies are essential for website functionality, while others are used for analytics and marketing.

2. How We Use Your Information

We process the information collected for the following purposes:

• To deliver, maintain, and improve our IT solutions and services.
• To personalize your experience and provide tailored recommendations.
• To communicate with you, including responding to inquiries, providing technical support, and sharing service updates.
• To send marketing and promotional content, newsletters, and offers (you may opt out anytime).
• To process transactions, manage subscriptions, and provide invoices or receipts.
• To ensure security by detecting, preventing, and addressing fraud, unauthorized access, or technical issues.
• To comply with legal, regulatory, and contractual obligations.

3. How We Share Your Information

We respect your privacy and will never sell your data. However, information may be shared under the following conditions:

• Trusted Service Providers: With third-party vendors (e.g., hosting providers, cloud storage, payment gateways, analytics tools) who help us operate our business.
• Business Partners: When collaborating with partners to deliver specific projects or integrated solutions.
• Legal Obligations: When required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Business Transactions: In case of a merger, acquisition, or restructuring, your data may be transferred to the new business entity.

4. Data Security

We take the security of your personal information very seriously. Measures we implement include:

• Encryption of sensitive data during transmission and storage.
• Regular security audits, firewalls, and intrusion detection systems.
• Restricted access to personal data, limited only to authorized employees and partners.
• Secure payment gateways and compliance with industry standards such as ISO, GDPR, and applicable data protection laws.

While we use advanced safeguards, please note that no system is completely immune from potential breaches.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal information, subject to legal requirements.
• Right to Restrict Processing: Limit the way we use your data under certain circumstances.
• Right to Data Portability: Request a copy of your data in a machine-readable format.
• Right to Opt-Out: Stop receiving marketing communications at any time.

To exercise these rights, you may contact us at hello@gvmtechnologies.com.

6. Cookies Policy

Cookies are small files stored on your device to enhance your browsing experience.

• Essential Cookies: Required for the core functionality of our website.
• Performance Cookies: Help us analyze traffic, site usage, and improve functionality.
• Targeting/Advertising Cookies: Used to deliver relevant ads based on your browsing activity.

You can manage cookie preferences through your browser settings, but disabling certain cookies may affect functionality.

7. Third-Party Links

Our website may include links to third-party websites or services. Please note:

• We are not responsible for the privacy practices or content of external sites.
• We recommend reviewing their Privacy Policies before sharing any personal information.

8. Children’s Privacy

Our services are designed for business professionals and organizations, not children.

• We do not knowingly collect personal data from children under the age of 13.
• If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

9. International Data Transfers

If you are accessing our services outside India, please note that your data may be transferred, stored, and processed in India or other jurisdictions. We ensure appropriate safeguards are in place for cross-border data protection.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect:

• Changes in technology or regulations,
• Updates to our services,
• Internal policy changes.

When updated, we will revise the “Effective Date” at the top. Significant changes may also be communicated via email or website notification.

11. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us at:

GVM Technologies

Email: hello@gvmtechnologies.com

Website: www.gvmtechnologies.com